Are Angxi objects handmade?
Angxi is a curated home-objects brand. Production and finishing methods vary by piece, and we only describe an object as handmade when that process is specifically documented on its product page.
Where do you ship?
We currently ship to Canada and the United States. Enter your address at checkout to see the available tracked delivery option for your destination.
How much does shipping cost?
Our opening offer includes free tracked shipping on orders of CAD $89 or more in Canada and USD $65 or more in the United States. The applicable rate for smaller orders is shown at checkout before payment.
How long will delivery take?
In-stock objects are normally prepared within 2–5 business days unless a different dispatch window appears on the product page. The current delivery estimate is shown at checkout, and tracking is emailed after dispatch.
Will I pay duties or import fees?
Cross-border duties and import taxes depend on the destination, product classification, order value, and country of origin. Any charges collected by Angxi or its checkout partner are itemized before payment. Please review our Shipping & Duties page for details.
Why might my object look slightly different from the photograph?
Natural wood grain, textured ceramic surfaces, glaze, tone, and dimensions can vary slightly from piece to piece. Variations described on the product page are part of the material character and are not considered defects.
How should I care for my object?
Always follow the care notes on the product page. Unless a listing says otherwise, avoid dishwashers, prolonged soaking, abrasive cleaners, and sudden temperature changes. Our Journal also includes a guide to caring for textured ceramics.
What is your return window?
Contact us within 7 days of delivery to request a return or exchange. Approved items must be unused and returned in their original product and protective packaging. See Returns & Exchanges for the full conditions.
What should I do if an order arrives damaged or incorrect?
Contact us within 48 hours of delivery with your order number and clear photographs of the item, exterior parcel, shipping label, and protective packaging. Keep all packaging until the claim is resolved.
Can I send an order as a gift?
Some objects are offered in presentation boxes where this is shown in the product imagery. We do not currently offer separate gift wrapping, and pricing is not included inside the parcel.
How can I contact Angxi?
Use our Contact page for product, order, shipping, or care questions. For an existing order, include the order number so we can help more quickly.